Privacy Policy

Who we are

We are an established UK based marketing agency offering creative and marketing services to a range of sectors.  Our website address is: https://fountainmc.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Any information received via our contact forms will be used for the sole purpose of responding to the enquire and for further contact should this be required from both parties. We do not share data with any third party unless specifically required due to the nature of the enquire. If you want to know what data we hold on you or wish any data about you deleted from our database please state your enquire via the ‘Contact Us’ form.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We run analytical software on our website which is linked to emails you may receive from us from time to time. The tracking software is used so that we can better respond to your interest in our business and better respond to your enquires. We also run Google Analytics on our site to to monitor effectiveness and relevance of different sections of our site. 

Who we share your data with

We only share the relevant data with our supplies needed to perform our normal business function.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Any contact information you send us will be used for the sole purpose of responding to the enquire and for further contact should this be required from both parties. We do not share data with any third party unless specifically required due to the nature of the enquire. If you want to know what data we hold on you or wish any data about you deleted from our database please state your enquire via the ‘Contact Us’ form.

How we protect your data

Any data we hold on you is stored on password protected devices. We do not share any of your data with any of our third parties unless required to during the course of providing services required in the course to service your business. 

What data breach procedures we have in place

In the unlikely event that we have a data breach we have the following procedures which we will adopt:

1. We will inform all contacts on your database.
2. Provide information on the nature of the breach including what information has been taken.
3. Give details on what measures we are taking to resolve the issues created by the breach.
4. Explain what measures we will be putting in place to prevent this situation repeating itself.
5. Invite those affected to give feedback on any impact the breach has had personally and to their business